Editing
Services
Elsie Editing Services
P O Box 1548
Nelson 7040
New Zealand
027 548 1008
lorna@elsieediting.co.nz
1. What are the benefits of using Elsie’s services?
2. What qualifications and experience does Elsie have in this area?
3. What services does Elsie provide?
4. Are Elsie’s services guaranteed?
5. What formats does Elsie prefer?
6. What does the process involve?
7. What is the best way to submit my document?
8. I don’t live in New Zealand. Can I still use Elsie’s services?
10. What payment options are available?
11. Elsie supports 'plain English' in writing. What does this mean?
Elsie answers your questions regarding her professional services and practices.
Before establishing a positive commercial arrangement with Elsie, you may have a few questions regarding business processes and protocols. Answers to the following questions provide a more detailed understanding of who Elsie is and what Elsie does.
If you have any other questions, please do not hesitate to get in touch.
Click here
1. What are the benefits of using Elsie’s services?
Elsie highlights Customer Service, with excellence of service being a number one priority. Her aim is to develop good business relationships based on honesty, reliability and mutual respect with all clients. Consequently, Elsie always:
- strives for excellence in the provision of service
- focuses on client’s needs and expectations
- acts with honesty and integrity in all business dealings
- respects and maintains confidentiality of all client information
- works to promote a positive image for all clients.
2. What qualifications and experience does Elsie have in this area?
Elsie has academic and technical qualifications relevant to copy editing, proofreading and writing documentation of varying types and/or for a multitude of purposes, including websites. Her range of skills and experience gained during many years working in a diverse range of employment situations both in New Zealand and overseas ensures your complete satisfaction with Elsie’s professional services.
Learn more here
3. What services does Elsie provide?
Elsie provides the following services:
Proofreading
- checking for errors in spelling, punctuation, grammar, consistency, and style.
Read more here
Editing
- checking at a deeper level, which also includes suggestions for improving content and structure.
Read more here
Writing
- providing suggestions for a rewrite, or researching and writing on your behalf.
Read more here
Website Editing and Writing
- checking that your website is error-
free, up- to- date, simple to navigate and has all the necessary strategies in place to make it easy to find.
Read more here
4. Are Elsie’s services guaranteed?
Yes.
Elsie expects complete satisfaction from every customer and will make a refund if this is not the case.
Check out Elsie’s Terms of Trade here
5. What formats does Elsie prefer?
Elsie accepts online, printed or handwritten text.
- Microsoft applications: – using the ‘Comments’ and ‘Track Changes’ functions in the Review window to allow you to view the work and to accept or reject each correction.
- Adobe Acrobat PDF format: – using the ‘Comment ‘ and/or ‘Sticky note’ elements to track corrections.
- Hard Copy: -
using the traditional method of handwritten mark- up.
6. What does the process involve?
To engage Elsie to check your material:
a. You contact Elsie and preferably provide a sample of your writing to obtain an informed estimate of cost.
b. Elsie responds within 24 hours to acknowledge your enquiry and to return the corrected sample copy with an estimate of cost.
c. You submit the entire piece of writing for Elsie’s scrutiny, and if you are a first-
d. Elsie proofreads/edits the material or writes the document according to your specifications.
e. Elsie returns the material to you, within the agreed time frame, detailing corrections and suggestions for improvement.
f. Elsie sends you an invoice with the finished material.
7. What is the best way to submit my document?
You can email your document or send it to Elsie’s postal address.
Email Elsie here
Find Elsie’s contact details here
8. I don’t live in New Zealand. Can I still use your services?
Most definitely, just follow the steps as set out in Question 6: a-
Check out Elsie’s Terms of Trade here
9. How much will it cost?
Cost varies, depending on the length of your document and the type of service you require. Elsie prefers to provide an estimate before the work commences. Be aware however, if the document requires more attention than originally thought, the price noted on the estimate or quote may not be the amount charged on the invoice.
Elsie also offers reduced rates in some circumstances.
Go to Pricing and Payment
10. What payment options are available?
Elsie’s website provides a Paypal facility for you to pay by Credit card (a 5% fee will be added to the amount of the invoice to cover their fee for credit card services). You may also pay by cash, cheque, online banking or deposit the money directly into Elsie’s bank account.
Go to Pricing and Payment
11. Elsie supports 'plain English' in writing. What does this mean?
Using plain English means writing for understanding. It means presenting information so that the target audience finds it easy to grasp the meaning in the same way as the writer understands it. In short, making sure the writer and the reader are ‘on the same page’.
12. What is Search Engine Optimisation (SEO)?
SEO is the process of planning and developing the visibility of your web pages in search results. Elsie employs several strategies to influence search engines and ensure your website is easily found.
See https://en.wikipedia.org/wiki/Search_engine_optimization
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